City Hotel Oberland - Interlaken

convenient location near the railway station and shopping street is all we liked

Inspite of our request while booking, the smoking room was not provided. The reception staff was not friendly. For each and every thing there are written penalties including if your bathroom drain chokes due to a blockage in their sever line. The quality of accomodation provided was of 1 star standard. Overall a bad experience.

Good value, central location, helpful staff.

Parking. When I booked, your website stated parking available. I assumed it would be within the hotel grounds, not separate as is the case. I was travelling in a classic car, a convertible and hotel parking is very important to me. I felt this should have been better explained.

Location was excellent. Layout of hotel a little confusing with two buildings. Staff were helpful and friendly. Rooms were too hot but once regulated to appropriate conditions were much more comfortable. Lack of refrigerator in room was a disadvantage, but otherwise a very comfortable hotel to stay in.

Layout of two buildings confusing.

Good location, easy to access from Bahnhof West, and good starting point for both Interlaken city shopping or nearby mountain excursions.

The location was nice only.

The hotel staff was very rude. The breakfast was not at all nice. The rooms very not only small but tiny and on requesting a better room not above category but slightly spacious, we were told that as we booked through Booked.net, we cant get better room as its a special rate and the cheapest rooms for Booked.net. Had i paid 10 franks more to the hotel directly, i would have enjoyed a better stay. Not recommended for people travelling with Family.

The location was good and it was fairly quiet, despite it's central position.

Disappointed with the quality of the room compared with other hotels we have stayed in in Switzerland.

The staff were very accomodating especiall Kim.

It was very good location - very close to both train stations. Additionally we received welcome present( small suvenir). Breakfast was good.

Stink in the room. Not very clean sheets. Noisy at night.

Nothing good I can say.

After taking two lifts while carrying our luggage we entered a grubby little room. After upgrading we had a room that looked like it hadn't seen a vacuum cleaner for some time. The shower gel dispenser was found to be empty by the first person to shower.

My wife and I found the hotel very clean and convenient with very helpfull staff. We had several trips out and the staff helped to make bookings with time tables and costs.All in all a very good holiday

Stayed many times over the years from before the enlargement of the hotel & have many happy memories of the hotel & my family

Very, very poor grade. Roomed above the disco. Music until 3:am shaking the windows. Asked to move as paid for a superior room. Said I could , but to the slum building in the alley. They cater to extra large groups that arrive all at the same time and camp in the lobby and swarm the breakfast room. Charged me for the room after they comped it.

Loved the chalet restaurant below the hotel.... very swiss and very good.

Breakfast was good.

We can have only 1 coffee per head per day in room :( and Its not very near to train station.

very nice hotel, easy to find on the map. We would go back, clean